Help and questions

Questions parents ask

Is there a free trial?

Yes. Your first week is free: every lesson, drill and mock exam. Cancel in the App Store before the week ends and you pay nothing.

How much is it?

You'll see the price in the App Store, in your currency, before you pay anything. You pay through Apple, so you can cancel any time in your Apple account settings.

Is it safe for my child?

We ask before the microphone is ever used, we never save lesson audio, there's no chat with other people and no ads. Your child reads their full lessons; you get a summary. How we keep children safe

Which subjects and ages?

GCSE, A Level and the SAT, across all the main UK exam boards. Students aged 13 and over can sign up themselves. Younger children join through a parent or their school.

How much time with Ace do we get?

Each child gets two hours of lessons with Ace every week. If they need more, you can top up in the app.

Is Ace a real person?

No. Ace is an AI tutor. It's made to be kind and patient, but AI can get things wrong now and then, so Examzi works best alongside teachers.

Do we need an iPhone?

You start in the Examzi app on iPhone or iPad. Once your family has an account, you can also sign in on a computer at app.examzi.com.

Can I cancel?

Yes, any time in your Apple account settings. You keep access until the end of the time you have paid for.